Shipping Policy

We aim to process and ship orders as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–2 business days, excluding weekends and holidays.

During high-volume periods, product launches, or promotions, processing times may be slightly extended. Once your order ships, you’ll receive a shipping confirmation email with tracking details.

Shipping Destinations

We currently ship to:

  • Canada
  • United States
  • United Kingdom
  • Europe
  • Australia
  • New Zealand

Shipping Rates & Delivery Times

Shipping options, delivery estimates, and exact costs are displayed at checkout based on your location and selected shipping method.

Canada

Standard delivery typically takes 3-7 business days after dispatch. Express delivery (where available) typically takes 1-2 business days.

United States

Standard delivery typically takes 7-10 business days after dispatch.

United Kingdom, Europe, Australia & New Zealand

International delivery times vary depending on the destination and customs processing. Most orders typically arrive within 7-12 business days, although delays may occasionally occur.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or factors outside our control.

Free Shipping

Free shipping may be available on qualifying orders and will be clearly shown at checkout when applicable.

  • Canada: Free shipping on orders over C$150
  • United States: Free shipping on orders over US$125
  • United Kingdom: Free shipping on orders over £100
  • Europe: Free shipping on orders over €125
  • Australia: Free shipping on orders over A$200
  • New Zealand: Free shipping on orders over NZ$200
  • Other International Destinations: Free shipping on orders over C$200

Customs, Duties & Taxes (International Orders)

Duties and taxes vary by destination. Where applicable, these charges may be included in the product price or calculated and shown at checkout before payment. Any applicable import charges collected by AVIGIO will be reflected in your order total before purchase. Customers are responsible for any charges not collected at checkout.

Address Accuracy

Please ensure all shipping details are entered correctly at checkout. AVIGIO is not responsible for orders delivered to an incorrect address provided by the customer.

If a package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

Lost or Delayed Packages

If your tracking information shows that your package has been delivered but you are unable to locate it, please check with your local carrier, neighbors, or building management first.

If you still need assistance, contact us at:
📧 support@avigioapparel.com

We’ll do our best to help resolve the issue.