Frequently Asked Questions
Orders & Shipping
We currently ship across Canada and the United States, with plans to expand to more countries in the future.
Orders are typically processed within 1–2 business days.
Delivery usually takes 3–7 business days, depending on your location.
Yes. Once your order ships, you’ll receive a tracking number via email.
Shipping costs are calculated at checkout based on your location and order size.
Returns & Exchanges
We accept returns within 30 days of delivery, provided items are:
- Unworn
- Unwashed
- With original tags attached
Yes. If your size doesn’t fit, we’re happy to help with an exchange (subject to stock availability).
Items purchased on final sale are not eligible for return or exchange.
Products & Sizing
We recommend checking our Size Guide on each product page.
If you’re between sizes, we generally suggest sizing up for comfort.
Yes. Our leggings and shorts are designed with high-quality, squat-proof fabrics for confidence and performance.
We use premium, performance-focused fabrics that are:
- Breathable
- Stretchy
- Supportive
- Designed for both training and everyday wear
Vision Club (Loyalty Program)
Vision Club is our exclusive rewards program where you earn points for:
- Creating an account
- Shopping with AVIGIO
- Engaging with the brand
Points can be redeemed for discounts and future rewards.
Simply create an account on our website — no extra cost to join.
No, Vision Club points do not expire.
Payments & Security
We accept all major payment methods, including:
- Credit & debit cards
- Secure online payment options available at checkout
Absolutely. Our website uses industry-standard encryption to protect your information.
Brand & Care
To extend the life of your activewear:
- Wash cold
- Wash inside out
- Avoid fabric softeners
- Air dry or tumble dry low
AVIGIO is a Canadian brand, built on the philosophy of
Vision • Goals • Outcomes.
Need More Help?
You can reach us anytime at:
📧 support@avigioapparel.com
We aim to respond within 24–48 hours.